Pon.Bike Australia - New Zealand
PO Box 8007
Grange, SA 5022

Telephone+61 (0)8 8447 7746 (local rate)

Frequently asked questions

1. How can I order parts?
You should order parts through your Gazelle dealer.

2. Who should I contact for warranty?
You should submit warranty claims relating to bike components or the frame via your Gazelle dealer. You will find more information in our warranty terms and conditions.

3. Are you looking for information about day-to-day use of our (e-)bikes?
Just have a look and see if you can find it in one of our manuals.

Please refer to our other frequently asked questions for any other questions. Is your question not there? If so, please contact us using the contact form or via +61 (0)8 8447 7746.

Contact us