Contact with Gazelle
Do you have a question, complaint, or a good idea? First, check if your question may be answered in our 'Frequently Asked Questions'.
If you are unable to find information in our FAQ, call us! We are available Monday to Friday from 9:00 am to 5:00 pm PT. If you call about your Gazelle bike, please give us the frame number of your bicycle and the contact details of your Gazelle specialist.
For a quick and professional answer to your question, you can always go to a Gazelle store in your area.
At Gazelle shops you can always count on expert advice and a bike specially for you. Search for your local bike store.
Please refer to our other frequently asked questions for any other questions.
Royal Dutch Gazelle Bikes
2867 Mission Street, Santa Cruz, CA 95060
Common frequently asked questions
1. How can I order parts?
You should order parts through your Gazelle store.
2. Who should I contact about my warranty?
You should submit warranty claims relating to bike components or the frame via your Gazelle dealer. You will find more information in our warranty terms and conditions.
3. Are you looking for information about day-to-day use of our bikes?
Find it in one of our manuals.
Please refer to our other frequently asked questions for any other questions. Is your question not there? If so, please contact us using the contact form or via 1 800 838 5388.