We think our bikes are great, but don't just take it from us. Read reviews from other customers to learn how Gazelle's commitment to quality inspires our products and service. Afterall, we want our bikes to speak for themselves.
High quality product. Love it. Don’t like the confusing way of activating the bike on the app. Can’t be done.
I bought a Gazelle Ultimate T10 mid for my wife. We didn't know what to expect, as we were buying this bike based on test rides with Treks that had the same Bosch mid-motor and liked the way they operated. With something like 150+ new eBike manufacturers out there we were concerned about the expected company failures and merges that will take place as the industry consolidates. We wanted to buy from an established manufacturer, and that led us to Gazelle. The bike arrived, I put it together, and it went out for a test ride. My wife raved about how it handled, how smooth the ride was, and how the mid-motor adding to her pedaling action without jerking. I took it out for a ride and totally agree. This Gazelle is probably the nicest bike I've ever ridden. The fit and finish is great, the ride is great, the motor is great - I recommend this bike!
Now that I own a Gazelle T9, I’m able to see up close how beautifully built it is. The welds are smooth, the paint quality is like a Rolls Royce. But most of all it’s wonderful to ride. It fits me perfectly and feels as natural as riding a traditional bike — without the work! It’s so much fun.
Purchased an Avignon late October. Really appreciate the ease of riding this bike provides. Love the upright positioning. I wish the saddle was a bit more cushy though. I will make an upgrade on this in the future. Solid bike.
I wrote a review already.same bike, still works great, only a bit of vine when low gear uphill only now and then. Bike shop says that’s when 8 am “workimg against the gears”. Who knew!
Absolutely a great product. I purchased myGazelle Ultimate C380+ in February 2023. With nearly 2 years and 6 months of ownership I am approach 8,000 total miles ridden. Besides a shift cable adjustment just after my purchase and a Bosch Purion replacement needed and covered by warranty I have had no issues with this purchase. The bike looks and rides like new.
Bought the Eclipse C380+ from a local dealer here in Washington, DC. Lots of commuting time on my past two e-bikes (non-Gazelle) informed this buying decision. I wanted a more upright posture, front suspension, little to no maintenance (I was having to clean/lube chain twice a month), stepless transmission, excellent build quality, and be esthetically pleasing. I hit a home run with the Eclipse C380+. The Bosch auto mode coupled with the Enviolo is a match made in heaven, and the 750wh battery means I have no range anxiety and I don't have to charge at work before the evening commute. I added the Bosch ConnectModule kit after I purchased (easy to install yourself), for piece of mind. Around 700miles in, I recommend without reservation.
I recently purchased the Arroyo C8 CMB. I highly rate the comfort level (saddle!), the easy switch adjustment on the handlebars (no tools needed!) and the pure joy of exerting low energy while climbing a sharp hill with a 25 mph wind in my face. This is what I paid for and I'm happy in this regard. The not-so-pleased part includes a squeaky battery casement when riding. I found the issue mentioned on a reddit site specific to this model. I have added grease to the sides of the battery and added a sponge cushion to the bottom of the battery before loading it. Bike shop did some adjustments to the removable cover to no avail. The noise is truly ruining a pleasurable ride.
Gezelle Arroyo C8- It took me 2 years to finally adjust the Wave Frame of my C8 so it was somewhat stable. When I first got the bike, I set the seat and handlebars for an upright position. I was shocked how much frame shimmy the bike had. I seldom rode it. I considered it to unstable. I finally figured out if I slant the seat forward and lower the handlebars, my body becomes the third leg of the frame triangle. Much more stable. Not a position I prefer, but I now ride it more often. If Gizelle thickened the downtube (battery) and the "bridge" to the seat post 1-2 mms, the low step frame would be much more rigid. All other parts of the bike are excellent. Craig Knox
The test ride on the Arroyo Elite C7 sold me after a few other rides of other brands. It's a smooth ride and a solid piece of equipment. The style and color were appealing from the start. The ride sold me! I call it the Volvo of bikes. I still love my 1992 Cannondale H400 for daily trip around town. They get along fine in my garage:)