We think our bikes are great, but don't just take it from us. Read reviews from other customers to learn how Gazelle's commitment to quality inspires our products and service. Afterall, we want our bikes to speak for themselves.
So so happy with the e- bike. It’s taken a bit of time to get used to working g the gears and settings but am so happy with it and find I am getting in my bike to do errands as opposed to getting in the car. A big plus
Easy bike to ride. Enjoy every minute on the bike
Very helpful sales people
Gazelle bikes are excellent with well designed features. If’s a pleasure to ride.
Was satisfied with your online forms and publication thanks
It’s a very well made bike. it handles well .it was a very good experience.
I greatly enjoy riding my Gazelle Tour Populair. With the emphasis of my cycling now geared more towards relaxed touring, my Gazelle more than fits the bill. Its upright posture is much more comforable than the road bikes I've ridden in the past. And its sturdy construction promises years of cycling enjoyment.
Impressed with promptness of response and information provided
Liked the looks and all the features, that is what made my decision to purchase this bike over others. Really like the bike
This review is solely based on fit and finish as the two bikes in question only have 12 km on them. First bike, Arroyo C5 that has a less than desirable finish on the inner mono fork. It appears the factory did not smooth the material out before paint as visible seams are present. Having said that, all such models with a mono shock seem to have the same issue. The rear plastic fender also is deformed (not due to transport). The second bike, Ultimate 380 smart system has a paint blister on the dual suspension fork that is approximately 5mm in diameter. For a company that boasts about a world class paint facility, they have clearly dropped the ball in more ways than one. What's interesting is I had previously purchased the Ultimate 380 (non smart system) but also had a paint issue with burnishing not only on 1 bike but 2. This was witnessed at the dealer right out of the box. I thought I could solve the issue by up selling myself to the tune of $1,900, but sadly no such luck. One would think such deficiencies would be caught after paint or perhaps final inspection before being boxed and sent out. I would suggest anyone interested in the Gazelle line, take a hard look at the bike before finalizing the transaction. In my opinion, if you're looking for a tier 1 e bike, consider Riese and Muller. A bit more expensive, but true craftmanship and quality is visible throughout their entire line.
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