Contact with Gazelle

Do you have a question, complaint or a good idea? First check if your question may be answered in our 'Frequently Asked Questions'.

Have you not been able to find it in our FAQ? Call us! We are available from Monday to Friday from 9:00 am to 5:00 pm. Do you call about your Gazelle-bike? Then give us your frame number of your bicycle and the contact details of your Gazelle specialist.

For a quick and professional answer to your question, you can always go to a Gazelle store in your area.

Call us
1 800 838 5388
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Service in the stores

At the Gazelle shops you can always count on expert advice and a bike specially for you. Search for your local bike store. 

Check our FAQ

Please refer to our other frequently asked questions for any other questions.

Royal Dutch Gazelle

Royal Dutch Gazelle Bikes

2867 Mission St, Santa Cruz, CA 95060

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Frequently asked questions

1. How can I order parts?
You should order parts through your Gazelle-store.

2. Who should I contact for warranty?
You should submit warranty claims relating to bike components or the frame via your Gazelle dealer. You will find more information in our warranty terms and conditions.

3. Are you looking for information about day-to-day use of our bikes?
Find it in one of our manuals.

Please refer to our other frequently asked questions for any other questions. Is your question not there? If so, please contact us using the contact form or via 1 800 838 5388.