Warranty on your Gazelle bike

Gazelle provides up to ten years’ warranty on material and manufacturing defects on the frame and non-suspension front forks covering normal treatment, use and maintenance. There is a five-year warranty on suspension front forks. A five-year warranty period applies for paintwork on the frame and the front forks. Parts on your bicycle are covered by a two-year warranty subject to normal use and maintenance. 

You can also see our FAQ about warranty.

Download the warranty and safety guide

Gazelle Ultimate HMB Service Enhancement

We are informing you that Gazelle USA, LLC is initiating a voluntary frame enhancement for all Royal Dutch Gazelle Ultimate HMB low step frames, including models C8, T10, and C380.  No other frames or models are affected.

Check your frame number

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