22 reviews on Trustpilot
4.8 of the 5
1 star
0 reviews
2 stars
0 reviews
3 stars
1 review
4 stars
2 reviews
5 stars
19 reviews
My wife & I both...

My wife & I both purchased the same Gazelle C380 and we both have had over 3000 trouble free miles, not even a loose spoke !

Gary ColeMarch 11, 2024
This bike is great for...

This bike is great for seniors, the comfort and ease riding allow me to go further than before, I still have my other bike, I like having the options.

Carol MinerichFebruary 26, 2024
I purchased this bike for...

I purchased this bike for my wife last year. It enabled her to ride with me and she easily rode way ahead of me on long steep climbs in the Adirondack Mountains. Unfortunately, she has become too uncomfortable from her spine and hip problems to ride any bike. However, I am so impressed with the quality, frame finish, details, lack of required maintenance, and pure fun of riding this bike that I decided to purchase an Ultimate C380+ in my size (large). I would have been happy with the C380 if it were not too small for me. These are expensive bicycles but you get what you pay for. My only quibble with the bike is the key in the lock issue and the lack of water bottle mounts. If your budget allows - get one!

John FeyFebruary 22, 2024

Specifications

Model
Ultimate
Weight (lbs)
25.6 excl. battery
Color
mallard blue gloss, denim blue gloss
segment
Electric bicycles, Trekking
Sitting Position
Active
Motor
Ebike System Brand
Bosch Smart System
Motor
Performance Line
Engine Max Torque (Nm)
75
Ebike Engine Position
Mid
Ebike Max Speed mph
20
Battery
Battery Position
integrated in the frame
Charger
Bosch, 4 Ah
Display
support_levels
4
Support values
Eco, Tour, Auto, Turbo
Ebike Walk Assist
Yes
Display
Bosch Kiox 300
Display Type
LCD colour
Display removable
Yes
Wheels
WheelSize Front
28"
Rear wheel size
28"
Front rim
Dutch 19 Dutch 19, double-walled aluminium for extra strong and efficient cycling performance
Rear rim
Dutch 19 Dutch 19, double-walled aluminium for extra strong and efficient cycling performance
Front hub
Shimano
Rear hub
Enviolo Trekking Manual
Tires
Front tire
Schwalbe Energizer Plus
Rear tire
Schwalbe Energizer Plus
Wheels Tire Front Etrto
50-622
Etrto tire rear
50-622
Gears
Number of gears
Stepless
Gear Type
Hub
Rear derailleur
Enviolo Trekking Manual
Brakes
Front Brake Type
hydraulic disc brake
Rear brake type
hydraulic disc brake/
Front brake
Shimano BR-MT420
Rear brake
Shimano BR-MT410
Front brake piston number
4
Rear brake piston number
4
Front brake
180 mm
Rear brake
160 mm
Front brake lever
Shimano BL-MT420
Rear Brake Lever
Shimano BL-MT420
Drivetrain
Drivetrain
belt
Drivetrain
Gates CDX
Front sprocket
55, Gates CDX
Rear sprocket
24, Gates
Frame
Frame shape
Low-Step
Frame Size CM
L(57), M(53), S(46)
Frame description
Stable aluminium frame with 70, 5° headset angle and 71, 5° seat tube angle for sporty cycling characteristics. Battery, motor and cables harmoniously integrated into the frame. High-quality finish with attention to detail.
Frame material
aluminum
Fork
Fork
SR Suntour NVX30
Fork Material
aluminum
Fork suspension
Telescope, spiral spring
fork_travel
75 mm
Fork lockout
Yes
Handlebar
Handlebar description
aluminum, slightly curved
Stem adjustable
Yes
Cockpit Handlebar Grip Brand
Ergon GP1-L ergonomic, plastic handlebar grips with ergonomic form for a better distribution of pressure on the hands
Saddle
Saddle
Selle Royal Essenza Plus
Front light
Front light
Herrmans MR8
Front Light Energy Source
battery
Rear light
Rear light
Spanninga Commuter Glow
Rear Light Energy Source
battery
Frame warranty
10 year's warranty
Fork warranty
5 year's warranty
Paint warranty
5 year's warranty
Battery warranty
2 year's warranty
Motor warranty
2 year's warranty
Display warranty
2 year's warranty
Other parts warranty
2 year's warranty
Lock
Lock
Axa
Lock description
ring lock with an option for a plug-in cable to attach your bike to a fixed object for extra protection against theft
ART classification
ART**
Other
Kickstand
Ursus Mooi
Kickstand type
drop-down rear stand
Carrier
Rear carrier
Yes
Carrier MIK Profile
Yes
Rear carrier description
aluminum MIK HD system carrier
Front carrier
No
625 Wh
Capacity
16,7 Ah
Ebike battery charging time with 4A charger
4 h 54 m
Battery brand
Bosch
Battery model
Intube
Voltage
36V
Eco
185
Tour
110
Auto
85
Turbo
75